Love it here!! - Flight Attendant Southwest Airlines Employee Review

5.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The people here are great! SWA is the place to be. You can be yourself, work hard, and have fun working in the best industry. Not to mention you can make great money. This profitable, stable, fun place is where I'll retire.

Cons

Some negative people & long hours.

Explore other reviews about Southwest Airlines

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great flexible company. You have the upmost control over your schedule. Work as much or as little as you want.

Cons

Not any that I could think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive travel benefits, good pay, and the opportunity to work with many dedicated employees. The brand has a strong reputation, and there is potential for a positive work environment if leadership consistently lives up to the company's stated values.

Cons

Southwest Airlines has the potential to be a great company, but the workplace culture falls short of its public image. In my experience as an employee in HR I see the microaggressions are common, and employees of color face barriers to career growth and advancement that are not equally experienced by everyone. Leadership lacks transparency, communication is inconsistent, and employees are often left without clear explanations for important decisions. There is a disconnect between the company's stated commitment to diversity and inclusion and what is experienced in the workplace. The organization would be a much better place to work if leadership fostered a culture of accountability, transparency, respect, and equitable opportunities for all employees.

See reviews by: Helpful|Rating|Date|All