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Southwest Behavioral Health Services

Engaged Employer

Kick the can mentality with micromanaging. - BHT case manager Southwest Behavioral Health Services Employee Review

2.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good start to see if this is the field to work in. Clients are great. Case Mangers actually care about the client, not the profit.

Cons

Non-profit that is profit driven. Will be told to do an intake knowing they won't qualify for the program because it is "billable". Communication between departments is almost non-existant. Coordinators are so busy managing multiple programs with no real support from upstairs. Home office is in Phoenix so if you aren't there it is difficult to get answers. No exit interview and anyone above the front line members don't care if you stay. Don't ever mention coordinating with another behavioral health agency. The goal is to keep it all in house, not what is best for the client. No motivation for success because when it is achieved all you get is an "attaboy". Burn out is high, but hey "we are the largest provider in the state!" The people that you work with bust their butts but there is no reward. Actually now when I talk to other agencies and they know where I worked there is always an awkward silence.

Explore other reviews about Southwest Behavioral Health Services

5.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Southwest Behavioral & Health Services has been more than just a workplace for me—it's been a place of growth, purpose, and genuine collaboration. Over the past 8 years, I’ve had the opportunity to work alongside some of the most passionate, mission-driven professionals in the behavioral health field. The organization's commitment to community wellness and culturally responsive care is unwavering. Leadership consistently supports innovation, professional development, and staff well-being. I’ve been encouraged to bring ideas forward, and I've seen many of them come to life with the right support and structure. The benefits package is strong, the PTO is generous, and the flexibility around work-life balance is deeply appreciated. Most importantly, I’ve witnessed firsthand the positive impact our services have on the individuals and families we serve across Arizona.

Cons

As with any nonprofit healthcare organization, there are challenges with resources and navigating funding constraints.

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement Team work culture CEO involvement PTO Accountability

Cons

Hard work for low pay

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