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Southwest Service Administrators

Is this your company?

It was okay - Enrollment and Eligibility Representative Southwest Service Administrators Employee Review

2.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

set schedule Monday through Friday.

Cons

Your whole team will be working remotely and you will be the only one going into the office. They will lie and say they are trying to bring everyone back into the office then privately tell the remote employees they do not have to come into the office anymore since the newer people get to do the side tasks. The employees working remotely will take 10+ breaks a day between calls. It is a very weird, toxic, and passive aggressive work environment.

Explore other reviews about Southwest Service Administrators

5.0
Jan 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Never in my life have I worked for a company that cared so much about me as an employee… I was welcomed into this company with open arms. The benefits here are unbelievable… the health insurance, the 401(k), the pension.. it’s endless. Christmas they take very good care of you. I’ve never had opportunities like this where a company really cares about their employees. A very large amount of people here have been here over 15 years… That says a lot. I could see this being a place that I retire, long-term.

Cons

There isn’t any that I can think of.

1
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck and okay benefits.

Cons

I received no training and was set up for failure by management and a "trainer". I felt like I was in middle school again, very clickish. Some things that I experienced were being watched by others but not helped, talked about, exaggerated "concerns" sent electronically to HR, and being discouraged. Too many menopausal women haven't taken their meds. The environment is toxic and very childish. This is the worst company that I have ever worked for. I do NOT recommend this company.

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