Supportive middle management but toxic environment and low morale - Sales Spectrio Employee Review

Thank you for taking the time to share your candid feedback about your experience as a current employee at Spectrio. We are pleased to hear that you feel supported by your direct manager and your colleagues, and that you are enjoying the flexibility and work-life balance that comes with our remote working environment. We also understand your concerns and welcome the opportunity to respond to some of them here. Throughout the years, Spectrio has grown through acquisition and we have been continuously working to align our CMS functionality, hardware costs, and overall product suite with the options and value our customers need and expect. We recognize that some of these necessary changes are complex and challenging, impacting various roles across the company, not only in sales. Moving forward, we are committed to creating product innovations that both satisfy our customers’ needs and help us streamline our own internal processes. Together, these innovations allow us to provide the best support for our customers while continuing to maintain our strong, trusted relationships. We also hear and understand your frustrations with your current compensation and commission structure as it compares to previous years, and how it is impacting you personally. We will ensure these concerns are shared with our leadership team for review. We welcome the opportunity for a deeper discussion about any of these points or any other concerns you may have, and invite you to speak directly with your manager, our People Operations team, or with our ELT or CEO at any time. You are also encouraged to share your comments in our anonymous quarterly surveys. Thank you again for your feedback.