Company is great, President is not so much - Anonymous employee Spectrum Association Management Employee Review

Hello Oddball, (our name for our awesome employees) Thank you for taking the time to share. Thank you for your years of service. We are glad to hear you’ve found your time with us fulfilling. It sounds like your experience has been impacted by a recent change in the company. I am sorry you no longer feel as comfortable at work as you once did. I know change can be tough for everyone and this is a new challenge for our new President too. I’ve seen many positive developments with Nicole at the helm. I would agree with you that her pranks and jokes lighten the mood and are appreciated about the workplace. She is great at helping people be their best. Accountability is an important part of our Freedom value. Some folks operate differently, we apologize it feels like micromanagement. In my experience, Nicole and other leaders simply want to achieve our joint initiatives and help each employee be the best version of themselves. Our culture is intended to be one where mistakes aren’t only tolerated but embraced. I would encourage you to share if you feel like this isn’t the case. In my experience, our culture is one where you can share concerns and work through these types of concerns in a collaborative manner. This would be my suggestion for you as it seems we can still be a great fit for each other if you can work through this concern. If you are in San Antonio, then this same leader was leading your group during the time you indicated the company culture was what you liked and wanted. The Division President, who is now our President was overseeing all the employees in the division. The CEO is not very involved in the day to day of the division operation. I wonder what’s changed in your opinion as she’s transitioned from division president to president? I hope you find a way to share your concerns with us and I know, I for one, would be happy to speak with you, but it may make sense to speak directly with the new president, your former division leader. We have high expectations and we want all employees to feel fulfilled, energized, challenged, and supported at work. I am optimistic we can partner together to get you back to where you would recommend the company to others and feel like you have a great place to come to work.