An opportunity to gain experience in your early career. It gets monotonous. - Customer Service Representative - Tech Support Spectrum Employee Review

2.0
Jun 2, 2019
Recommend
CEO approval
Business Outlook

Pros

free cable and internet, a clean and safe work environment

Cons

Favoritism. If one sup does not like you for whatever reason; they will all side with each other. If they like you, you can do no wrong. Inadequate training for a business that is always changing. They are reactive rather than proactive with changes made. I was always fixing someone else's mistake. The atmosphere is like a morgue. Everything is taken so seriously and feels like a funeral home. Not enough parking. The senior managers are too busy to see what is going on and their hands are tied to truly make improvements. No outside holiday party.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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