Ok - Customer Service Representative (CSR) Spectrum Employee Review

3.0
Sep 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Cable tv was free nice

Cons

Customers were not very nice

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Spectrum Response
5y
We appreciate your feedback. We understand it can be a difficult supporting customers who are experiencing problems and appreciate the professionalism you displayed during your time with us.

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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