Customer Service - Customer Service Representative (CSR) Spectrum Employee Review

4.0
Jan 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, environment, hours, friendly people

Cons

Management, too many calls back to back, short lunch, no breaks really,

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Spectrum Response
5y
Spectrum's customer-facing representatives are ambassadors for our company. We appreciate the professionalism and consideration you displayed during your time with us to help customers find positive resolutions.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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