Spectrum retention is good if you are heartless - Customer Service Representative (CSR) Spectrum Employee Review

3.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay is okay, the people basically have lost their souls

Cons

I don't I like the lack of understanding to financial situations that put hardships on a persons pocket book. I am too empathetic for the position.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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