Hostile Work Environment. - Lead Customer Service Representative Speedway Employee Review

1.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

My Regular &, all customer's & benefits. Customer Adore Me & ask for me by name. Been there two years in Aug.

Cons

Hostile work environment. Harassment & Retaliation. Belittling employees. Lack of respect. People throw up people's mental disorders in their face. Wrongful termination.

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5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Love working on meeting people

Cons

There is nothing I would want for my life

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for extra hours and overtime. * Fast-paced environment that can help build multitasking and customer service skills. * Team members often worked together to keep the store running despite challenges.

Cons

* Frequent employee call-offs created staffing shortages. * Regularly required to work double shifts to cover staffing gaps. * Management expectations often felt unrealistic given available staffing levels. * Workload was heavily dependent on previous shifts completing their responsibilities. * Tasks were frequently left unfinished by other shifts, creating additional work and stress. * High levels of stress due to understaffing and inconsistent shift performance. * Work-life balance could be difficult because of unexpected extended shifts.

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