Unappreciated - Store Manager Spencer Gifts Employee Review

2.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Cultural diversity, upbeat party atmosphere

Cons

Weekly payroll budget hours are not nearly enough to complete unrealistic workloads. We are expected to complete floor moves, shipment, planagrams, price changes, carrying heavy boxes up a ladder to the top of our OSP, weekly reports, interviews, hiring, training etc etc while assisting & providing excellent guest service with only 2 part coverage, 3 if we're lucky. If we don't meet our weekly sales plan we are questioned and asked what can we do to increase sales to meet our goals. If we are unable to complete tasks by their unrealistic deadlines we are told it's because of poor time management. If we request extra hours to have an additional associate assist us with completing certain tasks we are told there are no extra hours & no overtime. There is no work-life balance.

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Spencer Gifts Response
2y
We appreciate you sharing your feedback. As a current employee, it is important that you make your opinion heard by using the channels provided to you by the company. Since you do not feel comfortable reaching out to your DSM, please express your concerns with your Regional Manager, HR, or Store Operations. All contact information can be found in the store’s stockroom postings and you can chose to speak anonymously or on the record.

Explore other reviews about Spencer Gifts

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun times. Great environment. Good leadership. Hours great

Cons

nothing bad to say at all wonderful experience

1.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Other associates and some of the management was nice

Cons

If you get any sort of illness that forces you into the hospital for longer than a week, prepare to be "terminated". Not only that, but I was told I was a good employee as well directly after. Kind of disappointing for a private company that does not need to be laying off their workers.

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