Stressful and exhausting work - Customer Support Analyst Sportradar Employee Review

Very flexible with scheduling. Nice bonus job that you can do after work. Not too difficult and if you’re already watching the game you might as well be getting paid for it. Supervisors and management are great and schedule very well.

Hard to get a lot of hours after the month of November. Guaranteed to work at least part of a Saturday almost every week.

There are some very smart, very strong team members. However, those individuals are leaving in droves.

The executive leadership team, especially Carsten have lost their way. Increasing demands on staff, while cutting team staffing across all functions, forcing 5 days in office without thinking through a plan and how it will effect families, and lack of raises the last few years has created a very stressed and overworked culture. This company has fully shifted into an "appease the shareholders" phase of cost cutting, do more with less phase which is having a large effect on the quality of talent. There is a constant shift of senior leadership with changing priorities when the actual fix to most problems are to just add low level staff to do work. This place is overrun with Sr leaders demanding KPI/KRI updates, sitting in meetings, and not much time spent doing actual work.