Other Reviews Accurate - Not For Employees With Experience - Account Manager Spot Employee Review

3.0
Apr 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Health insurance is decent. Some truly fantastic people work there.

Cons

Most of the other people are fresh out of college so those kids are annoying. I've worked at another freight brokerage and it must just be the industry but to get ahead, you have to take the good accounts from departed coworkers, hitting commission on your own is near impossible. That's how all the longer-tenured reps who are actually making good money got there; they just got accounts from other reps who've left. I was there for two years and not a single person in that two years hit their commission. Not saying it's Spot's fault but it's the industry; there is absolutely no loyalty with your customers. As a broker, you're completely expendable. If they find someone who's $5 cheaper, they'll drop you like a hot rock. This job is really only for kids right out of college, if you've worked anywhere else you'll be quickly frustrated. At least in the last few years, very difficult to hit commissions or move up. Management sees Spot as a cool, laid-back place to work but it's anything but. You are on-call 24/7, literally. There's a bowling alley for some reason but it's for show, no one uses it.

Explore other reviews about Spot

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great comission structure and ops support combined

Cons

no work from home sadly

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Spot Response
2mo
Thank you for taking the time to leave a 5-star review. We are always striving to improve. If you have any further feedback to share please email us at hr@spotinc.com.
1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The office is in a good area of the city and building amenities are nice.

Cons

This company and the entirety of its management is completely unprofessional. Managers will only help you when it is convenient to them, miss scheduled meetings without notice, or be absent for weeks at a time. Manager turnover is high and you are left to figure things out for yourself a good majority of the time. There is no work from home option and they only provide 10 days of PTO and 0 sick days. Most people, management included, will come in sick to save their vacation days and get others sick in the process. The only time a work from home option was provided was when a former employee posed an extremely dangerous threat to the office and police had to guard the building. Even then, the option to work in office was available. Racism and sexism are prevalent throughout the company. Minorities are the first to be placed on performance improvement plans on tracks to be fired, while others with equal or even lower performance are not. Women are frequent targets of baseless accusations made by trainers and upper management, making it an incredibly hostile environment to work in.

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Spot Response
5d
Thank you for taking the time to leave a review. We are always striving to improve. If you have any further feedback to share, please email us at hr@spotinc.com.
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