There's a reason the retention rate is so high! - Anonymous employee Sprout Social Employee Review

5.0
Jul 19, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been in jobs I liked and jobs I very much didn't like. Dealt with micro-managers and been thrown to the wolves. This is the first point in my career where I can honestly say I love what I do, where I do it and who I do it with. Management - At Sprout, the senior management team has a knack for hiring bright and dedicated personalities, and they have that perfect balance of guiding you while also trusting your opinion and your ability to figure things out. Their brilliance in what they do keeps you completely confident in where the company is headed. The Actual Work - Solving tough problems and working with smart people is so much more stimulating than I could ever explain. The ownership you're able to take on with any task you do, even when working in a team, keeps you inspired because you feel like you're making a difference in something valuable. And it doesn't go unnoticed. Teammates - If it's not obvious from me, everyone here totally drinks the Kool-Aid and is all in. The sense of camaraderie that comes from that is incredible to be a part of. Happy hours, barbecues, and spontaneous fun events (or puppy visits) are always popping up. Culture - In terms of culture, I can't say enough. It's great to see the mix of people walking around in shorts and tees or shirts and ties, brainstorming in beanbag chairs or sketching out ideas on a whiteboard. Catered lunches, snacks, drinks, and all the espresso and coffee you need to get started make it hard to leave at the end of the day. And ping-pong and arcade games give you the quick break you need to recharge or clear your head.

Cons

Well, sometimes it's cold, but I just keep a jacket at my desk.

Explore other reviews about Sprout Social

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Sprout Social has a genuinely friendly, collaborative culture. People are smart, welcoming, and easy to work with across teams, and there's a real sense of camaraderie that makes the day-to-day enjoyable.

Cons

Where things consistently fall short is follow-through. Programs launch with a lot of enthusiasm and visibility, but the operational discipline to sustain, measure, and iterate on them after launch tends to fade. This creates a pattern where good ideas don't get the long-term investment they need to actually stick or show results, which can be frustrating for people who are trying to build durable, scalable systems. There also doesn't seem to be a clear long-term plan that the field can execute against. Priorities can feel like they shift often, which makes it hard to know where to focus or what direction to move in. Getting direct, straightforward answers from leadership on strategy and direction was often difficult.

3
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