Highlight of my professional career. - Product Specialist Sprout Social Employee Review

5.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

A startup culture with a mature foundation. Things tend to run like a well-oiled machine, but there's still enough change and growth to keep it exciting. Free snacks and lunch, fun games, company outings/parties are genuinely fun. It's a great blend between the wild startup and organized corporation. Everyone is friendly and helpful (I can't recall a single negative interaction with anyone), and we are all treated as equal parts of a very large family by our peers and upper management. The familial aspect is really great. I've never been a part of such a close-knit team who like each other so much. Our customers love us and we have a stellar product. It makes it delightful to speak to most new customers. The work is challenging, but not overbearing. It's awesome to be a part of such a rapidly growing company that is building something people love to use. Work-life balance is hugely respected, and vacation/time-off policy is very flexible as long as you're performing. Opinions are respected. Questions are encouraged. Upper management is transparent and makes changes quickly if something isn't working out.

Cons

Things can be a little slow to start when first joining the team, and there tends to be a lot of sitting around until things ramp up. Once you're up to speed, though, you stay busy. The work in sales isn't always exciting (writing emails all day), and some variation would be nice to make sure we don't fall into lulls. Communication between teams could improve to make sure everyone's always on the same page. Very important for the Sales team to stay consistent in their message. A clearer path for growth would be welcome.

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Sprout Social Response
11y
Hearing you say "familial" just made my day; glad to hear that you feel like we're a family (I do too). Thanks for your feedback on keeping the sales workload a little more interesting - we'll think through ways to make that happen.

Explore other reviews about Sprout Social

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Sprout Social has a genuinely friendly, collaborative culture. People are smart, welcoming, and easy to work with across teams, and there's a real sense of camaraderie that makes the day-to-day enjoyable.

Cons

Where things consistently fall short is follow-through. Programs launch with a lot of enthusiasm and visibility, but the operational discipline to sustain, measure, and iterate on them after launch tends to fade. This creates a pattern where good ideas don't get the long-term investment they need to actually stick or show results, which can be frustrating for people who are trying to build durable, scalable systems. There also doesn't seem to be a clear long-term plan that the field can execute against. Priorities can feel like they shift often, which makes it hard to know where to focus or what direction to move in. Getting direct, straightforward answers from leadership on strategy and direction was often difficult.

3
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