Sadly has lost its way a little - Anonymous employee Sprout Social Employee Review

3.0
Jan 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If leaders are to be believed, we have the opportunity to really own our industry. The business appears to be pretty healthy. There's plenty of work to keep us busy. Remote work is a huge differentiator and a rare thing now. Some colleagues are real gems.

Cons

Sprout no longer feels like we're all in this together or we're one team working toward one goal. People are extremely entitled and more and more enabled to behave like corporate bullies. Even people I once considered friends are showing me sides of themselves that shock me. This probably is due to the fact that our leadership team feels very absent, so to make up for it, people really are trying to prove their place and pave the way for their own success, or they're so stressed they're taking it out on others. It's become a "what's in it for me" culture. The things that drew me to the company years ago are gone. I understand change is inevitable and I support change in general, but these issues are cracks in our very DNA, not just a byproduct of being a larger and more international team moving at quick speeds. There's no accountability and now it feels often like we're running in circles. Pay is also extremely low. When I talk to peers outside Sprout, but in the exact same role, they're all getting at least 30% higher base pay, have better benefits, and earn cash bonuses. Leadership has been challenged on staying competitive with compensation again and again, and look the other way. RSUs that vest in a few years are not enough in this economy, especially when stock prices aren't guaranteed and are influenced by outside factors we have no control over. My bills continue to increase but I won't ever get a penny more in salary until I'm promoted, and even then it'll be a small bump. Overall, the company feels really cheap and like it's a pain to spend any money for needs the team has.

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Sprout Social Response
1y
Thank you for sharing your honest feedback. It's concerning that you feel the culture has shifted and that the environment is not aligning with the supportive atmosphere we aim to create. This kind of feedback is invaluable, and we're committed to addressing these issues. Regarding compensation, we understand the importance of feeling fairly paid compared to industry standards. Your insights matter, and we're dedicated to making Sprout a place where everyone feels valued and rewarded for their contributions. We’re taking this feedback seriously and are focused on creating a positive and motivating work environment. Thank you for taking the time to share your thoughts—we’re committed to making things better

Explore other reviews about Sprout Social

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

4.0
Jul 20, 2026
Recommend
CEO approval
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Pros

Sprout Social has a genuinely friendly, collaborative culture. People are smart, welcoming, and easy to work with across teams, and there's a real sense of camaraderie that makes the day-to-day enjoyable.

Cons

Where things consistently fall short is follow-through. Programs launch with a lot of enthusiasm and visibility, but the operational discipline to sustain, measure, and iterate on them after launch tends to fade. This creates a pattern where good ideas don't get the long-term investment they need to actually stick or show results, which can be frustrating for people who are trying to build durable, scalable systems. There also doesn't seem to be a clear long-term plan that the field can execute against. Priorities can feel like they shift often, which makes it hard to know where to focus or what direction to move in. Getting direct, straightforward answers from leadership on strategy and direction was often difficult.

3
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