Dysfunctional Leadership in Data - Data Scientist Sprout Social Employee Review

2.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

* Good benefits * Nice coworkers * Cool / comfortable office in a decent location * Feels good to leave

Cons

I'll focus directly on Data at Sprout. The current senior leadership in the Data Foundation and AI areas of the company have consistently demonstrated that they are not prepared to lead in the capacity that their roles have granted them. A few examples: * Critical personnel exits (layoffs and PIPs) with zero contingency planning, resulting in complete failure of business-critical reports and systems. * A baffling reorganization that placed Business Analysts under Data Science leadership, confusing career paths, creating role ambiguity, and undermining the value of both disciplines. * Nepotistic hiring practices, including multiple instances of friends being hired into management roles, reportedly without passing standard interviews. * Tone-deaf communications, including all-hands where leadership self-congratulates while essentially everyone is seeking employment elsewhere * Skip-level meetings where leadership demonstrates no understanding of your function, team structure, or deliverables etc. The organizational toll has been significant: I’ve never worked in a company where so many people in a single org have taken mental health leaves or extended PTO due to burnout or stress. Sprout's value to customers hinges on the strength of its data. I genuinely do not know how the board or executive team can see the mass exodus occurring in the data space and not immediately do something about it. My feelings on this place could be worded so much more strongly, but of course, Glassdoor has rules...

avatar
Sprout Social Response
11mo
Thank you for sharing your feedback. We understand it comes from a place of care for your team and the work, and we truly respect that. We’re proud of the team members across our Data, AI, and Business Intelligence functions who are doing meaningful work to strengthen our products and accelerate performance for our customers. At the same time, we understand that navigating change, especially in complex technical areas, can be challenging. We’re grateful to all past and present team members who care deeply about the work and have contributed to Sprout’s data journey. Your feedback has been heard and will continue to inform how we grow from here.

Explore other reviews about Sprout Social

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Sprout Social has a genuinely friendly, collaborative culture. People are smart, welcoming, and easy to work with across teams, and there's a real sense of camaraderie that makes the day-to-day enjoyable.

Cons

Where things consistently fall short is follow-through. Programs launch with a lot of enthusiasm and visibility, but the operational discipline to sustain, measure, and iterate on them after launch tends to fade. This creates a pattern where good ideas don't get the long-term investment they need to actually stick or show results, which can be frustrating for people who are trying to build durable, scalable systems. There also doesn't seem to be a clear long-term plan that the field can execute against. Priorities can feel like they shift often, which makes it hard to know where to focus or what direction to move in. Getting direct, straightforward answers from leadership on strategy and direction was often difficult.

3
See reviews by: Helpful|Rating|Date|All