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St. Luke's University Health Network

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Department Burnout just getting worse - Epic Analyst St. Luke's University Health Network Employee Review

2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my specific team

Cons

The IT Department is running on fumes. Literally. Every single person I work with is exhausted. I’ve been in the department for over eight years now and each year leadership and management within the department gets worse, Resources and staff numbers are going down, very high turnover, terrible communication, amongst teams and leadership, upper leadership doesn’t care about our opinions, even though they ask, but they’re really is no point, underpaid, and very a little opportunity for growth at this time. The network and executive leadership only seems to care about the growth of the company. We continue to acquire new acquisitions, the projects are piling up, supporting the current staff of the network is becoming more challenging, especially for operations and year after year we fill out these employee surveys and no one is listening. The IT department is the backbone that holds everything together, and we get extremely little to no help from upper leadership. Our staff Resources are less than they ever were yet our workload is expanding beyond what we can accomplish. You would think the logical thing would be for a fast growing network that the more facilities we have the more staff our department needs to support the ever-growing expansion. But that’s not how things work there is no logic.

Explore other reviews about St. Luke's University Health Network

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities for growth and a lot of support

Cons

Do not have any cons

3.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Close to home Low cost healthcare IF you're a St Luke's patient Cheap cafeteria food Enough ConEd education to cover recertification

Cons

Other companies/squads in the area have higher pay rates for Paramedics Not enough parking at certain stations for the amount of crews that they have working out of the building. New ambulances that were ordered constantly break down requiring, sometimes multiple, truck swaps per day Extra slow wifi, including dead spot areas for cell reception in the hospitals, make it near impossible to use your phone at times on break. Management who were former field staff that claim they want to make a station better but openly admit that they, and their old station, use to laugh at their new station. Management use company vehicles, that are licensed ALS QRS vehicles, as personal take home vehicles while not keeping the state required equipment/drugs on the truck making it useless if they ever needed it for an emergency/illegal to operate as an ALS QRS vehicle. Expected to do IFT transport in severe weather when every other company in the area is postponing transports, including long distance transport for other health systems that we are not a part of.

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