Very good - Customer Service Associate Staples Employee Review

5.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

decent pay, great people to work with, decent hours but mananagable, Was able to talk to managers when an issue arised and have the issue dealt with.

Cons

Dealing with customers was sometimes a let down because the customers would be rude or irate because their computers didn't work and they expected you to be the one to fix them even though you tell them all you can do is send them off.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good coworkers and benefits and work life balance

Cons

no flexible hours for students

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The location I worked at was very kind and accommodating.

Cons

They are forced to run a skeleton crew, Amazon returns bring in excessively angry people who do not buy things, too much emphasis on signing people up for the rewards program, balloons are coming

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