Staples Customer Service Associate reviews

3.6

27% would recommend to a friend

(28 total reviews)
avatar

Michael Motz

100% approve of CEO

6% positive business outlook

Customer Service Associate employees have rated Staples with 3.6 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Staples is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

28 reviews
5.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

kind staff and plenty of opportunities for advancement

Cons

very fast pace environment sales driven

3.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Employees were nice Hours were normal Management was nice

Cons

Very boring Only a few customers came into the store throughout the day Morning team would finish all the work so afternoon and evening team would be forced to stand around bored

3.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of pros man i liked it

Cons

good amount of cons too i didnt like it

Viewing 1 - 3 of 28 Reviews

Glassdoor has 15,188 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.