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Starboard Cruise Services

Engaged Employer

Poor management and unrealistic expectations - Planning Coordinator Starboard Cruise Services Employee Review

1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I met great people outside of the Luxury department who were approachable, hardworking, and tried to create a positive environment.

Cons

The company environment was characterized by poor leadership practices, excessive micromanagement, and a culture that often relied on fear rather than support. Expectations were unrealistic for new hires, particularly within the first three months, with limited onboarding, training, or role clarity. Leadership communicated reassurance around support and growth that did not align with the reality of day-to-day operations. HR processes lacked follow-through, even when concerns were formally documented, reinforcing ineffective management rather than addressing it. Overall, the organization operated in a very hectic and toxic environment that made it difficult for employees to succeed.

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Starboard Cruise Services Response
4mo
Thank you for taking the time to share your feedback about your experience at Starboard Cruise Services. We’re glad to hear that you had the opportunity to work alongside colleagues who were supportive and committed to creating a positive environment. Our people are a big part of what makes our organization special. At the same time, we’re sorry to hear that your experience with leadership, onboarding, and role expectations did not meet your expectations. Providing clear guidance, effective training, and supportive leadership is very important to us, particularly for new team members as they transition into their roles. Feedback like yours helps us identify opportunities to strengthen those processes and ensure we’re setting employees up for success from the start. We appreciate you sharing your perspective and wish you the best in your future endeavors.

Explore other reviews about Starboard Cruise Services

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

really good environment to be honest

Cons

no cons that come to my head honestly

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Starboard Cruise Services Response
1d
Thank you for taking the time to share your experience and for your recommendation. We're so glad to hear you've enjoyed the work environment at Starboard Cruise Services and that it's been a positive place for you. Creating a supportive, welcoming workplace where our team members can succeed is something we strive for every day, so it's especially rewarding to know that this has been your experience. We truly appreciate your contribution to our team and wish you continued success in your career with us.
5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had such a positive experience with Starboard. From the very beginning, the team has been welcoming, professional, and incredibly supportive. The environment feels collaborative, fast-paced, and genuinely motivating, and it’s clear that there’s a strong culture of growth and teamwork behind everything they do. What stood out to me most is how much care goes into both the employee and client experience. Everyone I’ve interacted with has been kind, knowledgeable, and willing to help, which makes such a difference when starting a new opportunity. I’m really excited to continue learning and growing with a company that values people, communication, and excellence the way Starboard does. Grateful for the opportunity and looking forward to what’s ahead!

Cons

The pace can definitely be fast at times, especially while learning new systems and processes, but it also creates a great opportunity for growth and development. There’s a lot to learn in the beginning, which can feel overwhelming at first, but the team is supportive and willing to help you succeed. Like any growing company, balancing multiple priorities is part of the experience, but it keeps the work dynamic and engaging.

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Starboard Cruise Services Response
2mo
Thank you so much for your thoughtful review. We’re grateful to hear that your experience at Starboard has been so positive and that you’ve felt supported by both the team and our culture. Creating a collaborative, growth-oriented environment is incredibly important to us, and we’re happy to know that’s reflected in your experience. We also appreciate your feedback on onboarding, training, and cross-team communication as we continue to grow and improve. Thank you again for taking the time to share your experience. We’re excited to have you on the team and look forward to what’s ahead!
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