Illegal actions - Customer Service Representative Stericycle Employee Review

2.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility began work and home life

Cons

The clandestine demotion of multiple departments, coupled with subsequent dissimulation and gaslighting when confronted, is an untenable situation. The egregious violations of federal wage laws, HIPAA regulations, and instances of retaliation, obstruction of career progression, and both micro- and macro-aggressions faced by employees are deeply concerning and have been exacerbated by current management. Feckless leadership micromanaging without knowledge of work being performed

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Stericycle Response
4mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.

Explore other reviews about Stericycle

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity. All equipment is provided by the company. Great mentorship and training.

Cons

Strict metrics & Low pay.

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Stericycle Response
2w
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The diversity of employees...thats it.

Cons

Burn & Churn. Managers are lazy and so far removed from the employees and sales areas that they have no clue what the market will bear. Shredding services is in its twilight years; by 2033 it will more than likely become non existent due to the cloud and digital storage. The health insurance is with one of the worst bad reputation companies out there. If the company cared about its employees they would have made a better choice. I do not recommend to work there unless you want to get sales training which is provided when you start there.

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Stericycle Response
2w
Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.
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