Cried. Daily. Before shift, and sometimes mid-shift - Customer Service Representative Stericycle Employee Review

1.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Some of the employees were nice. Quick to hire. Decent pay for minimal training required.

Cons

Stress. Angry people. Taking calls made to people that weren't necessarily expecting a call, frequently unable to tell them why they got the call without requiring their life story. Even then once you collect all the info, you still may not be able to tell them anything about the call - seeming really sketchy/scam like.

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Stericycle Response
9y
Thank you for leaving us feedback about your experience as a former Team Member. We know that not every experience can be perfect, but we appreciate all of the work our talented and motivated Team Members do. Every position is integral to Stericycle's success and we truly appreciate it when Team Member tackle workplace challenges as learning opportunities.

Explore other reviews about Stericycle

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity. All equipment is provided by the company. Great mentorship and training.

Cons

Strict metrics & Low pay.

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Stericycle Response
1w
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The diversity of employees...thats it.

Cons

Burn & Churn. Managers are lazy and so far removed from the employees and sales areas that they have no clue what the market will bear. Shredding services is in its twilight years; by 2033 it will more than likely become non existent due to the cloud and digital storage. The health insurance is with one of the worst bad reputation companies out there. If the company cared about its employees they would have made a better choice. I do not recommend to work there unless you want to get sales training which is provided when you start there.

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Stericycle Response
1w
Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.
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