I may as well have been dirt on a shoe - Client Care Associate Stericycle Employee Review

2.0
Sep 19, 2021
Recommend
CEO approval
Business Outlook

Pros

There was a dodgy pool table in the break room...

Cons

Awful. AVOID. Once COVID hit, the company decided they didn't care that clients couldn't use the service, they decided to charge them anyway and if they wanted to cancel, hit them with giant cancellation fees. They also have no HR in their offices, and don't care what happens staff. Physical altercations? It's the victim's fault. Commission structure is a joke, you get penalised for things completely out of your control. Pay is also a total pittance - it's slave labour.

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Stericycle Response
4y
We appreciate you providing feedback on compensation. We actively review and make market adjustments to Stericycle’s pay structure to be fair and competitive.

Explore other reviews about Stericycle

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity. All equipment is provided by the company. Great mentorship and training.

Cons

Strict metrics & Low pay.

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Stericycle Response
3d
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The diversity of employees...thats it.

Cons

Burn & Churn. Managers are lazy and so far removed from the employees and sales areas that they have no clue what the market will bear. Shredding services is in its twilight years; by 2033 it will more than likely become non existent due to the cloud and digital storage. The health insurance is with one of the worst bad reputation companies out there. If the company cared about its employees they would have made a better choice. I do not recommend to work there unless you want to get sales training which is provided when you start there.

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Stericycle Response
3d
Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.
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