Pros
Used to be work from home but now hybrid but they don’t trip too hard about coming in if you can’t make it Full benefits Provides home equipment Pet insurance discount Management & co workers are pretty chill No cold calling You get lots of chances to improve before you are put on any performance plan but they also don’t really fire people they give you the option to go to other departments It’s very easy to move up if you are performing well or to move around the company to another department if you feel inside sales isn’t a fit
Cons
No team outings or bonding No raise Unrealistic expectations sometimes Training is more catered towards outbound sales instead of inbound Unable to prospect for customers or cold call you mostly have to wait for calls to come to you or follow up with customers bc there is an outbound team so if the call volume is low it can be kinda hard to meet the sales goal at times but it also is nice not having to cold call & letting all the calls come to you Sometimes a lot of pressure is put on by management to achiever certain goals but they aren’t doing what is needed to be done for the workers to be successful so that the goal can be easier to achieve Customer service sucks & that’s who you work with majority of the time It’s overall just boring, nothing exciting about the job at all I’ve been here for almost 2 years & haven’t even made friends really because we don’t do anything as a staff really or have any real fun interactions everyone is kinda to themselves which some may find enjoyable but I’m a people person which is why I got into sales so sometimes it feels a little boring
