Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 432 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"Great team to work with and amazing residents" ((in 21 reviews)); "The people you work with and the residents are great." ((in 21 reviews)); "The culture here is amazing." ((in 12 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 11 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Management is horrible." ((in 14 reviews)); "Pay could be better compared to competitors" ((in 12 reviews)); "bad management, communication, and pay" ((in 7 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 4 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

Skip to content Skip to footer

Notifications

StoryPoint

Part of Common Sail Investment Group

StoryPoint reviews

Pay attention to "Terms of Discharge and Interpretation" - Concierge/Receptionist StoryPoint Employee Review

2.0

May 19, 2022

Concierge/receptionist

Recommend

CEO approval

Business Outlook

Pros

Getting to know the Residents and fellow employees' life experiences was a life enriching experience. Helping residents and their family members was a joy.

Cons

Communication between Administration, Sales, Activities and the Front Desk was spotty and unreliable often. Change over from Spectrum to Storypoint was a nightmare with technology not working for a long time, and when the Property Management changed - all of the efficient workbooks were just deleted with no communication and hostility! Do not get involved with resident's personality problems, it can be the end of your job. It only takes one person with an emotional disturbance to bring on your demise. Unemployment is denied, your car repossessed, and you find yourself unemployable.

StoryPoint Response

Hello, Thank you for providing feedback. We are glad to hear you enjoyed getting to know our wonderful residents. Because we recognize that providing the best experience possible for these great residents is so important, we work hard to hire the most caring and compassionate individuals. With that being said, we recognize that a role at our community may not be a good fit for everyone. If you are interested in sharing more about your experience or further discussing your concerns, please reach out to Pam Hayes at (810) 220-2655.

Explore other reviews about StoryPoint

5.0

Apr 24, 2026

Wellness director

Recommend

CEO approval

Business Outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

StoryPoint Response

2mo

Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!

5.0

Mar 21, 2026

Executive director

Recommend

CEO approval

Business Outlook

Pros

-Great opportunity to connect with new colleagues and leadership in a more relaxed setting -Well-organized overall, with clear effort put into logistics and planning -Sessions helped provide insight into my new company’s vision and direction -Positive, welcoming atmosphere that made integration feel smoother -Good balance of structured activities and informal networking time

Cons

-The only con, I can think of, was the travel....both directions we had a layover.....no fault of anyone, travel just took a long time

StoryPoint Response

3mo

Hello, Thank you for sharing such detailed and thoughtful feedback! We’re glad to hear the retreat provided meaningful opportunities to connect with colleagues and leadership, and that the atmosphere helped make integration smoother. Your insights on creating smaller group discussions and connecting the company’s vision to individual roles are excellent suggestions that can help us continue strengthening engagement and alignment. We appreciate your recognition of the planning and effort behind the retreat and will use your feedback to build on this positive experience for future events.

See reviews by: Helpful|Rating|Date|All

Jobs at StoryPoint

StoryPoint reviews FAQs

StoryPoint reviews StoryPoint Concierge/Receptionist reviews StoryPoint review

StoryPoint

Pay attention to "Terms of Discharge and Interpretation" - Concierge/Receptionist StoryPoint Employee Review

Explore other reviews about StoryPoint

Jobs at StoryPoint

StoryPoint reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

StoryPoint reviews FAQs

Jobs at StoryPoint