StoryPoint Concierge/Receptionist reviews

2.0

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(1 total review)

John Fitzpatrick

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

1 review
2.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Getting to know the Residents and fellow employees' life experiences was a life enriching experience. Helping residents and their family members was a joy.

Cons

Communication between Administration, Sales, Activities and the Front Desk was spotty and unreliable often. Change over from Spectrum to Storypoint was a nightmare with technology not working for a long time, and when the Property Management changed - all of the efficient workbooks were just deleted with no communication and hostility! Do not get involved with resident's personality problems, it can be the end of your job. It only takes one person with an emotional disturbance to bring on your demise. Unemployment is denied, your car repossessed, and you find yourself unemployable.

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StoryPoint Response
4y
Hello, Thank you for providing feedback. We are glad to hear you enjoyed getting to know our wonderful residents. Because we recognize that providing the best experience possible for these great residents is so important, we work hard to hire the most caring and compassionate individuals. With that being said, we recognize that a role at our community may not be a good fit for everyone. If you are interested in sharing more about your experience or further discussing your concerns, please reach out to Pam Hayes at (810) 220-2655.

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