High Promise, Low Return - Flexologist StretchLab Employee Review

3.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, 90% of clients are awesome & make the job great. Decent pay (when calendar is booked)

Cons

Pay is unsteady, low hourly. Sometimes stressful with bookings/systems being incorrect. A number of disgruntled members due to cancellation/membership policies, highly expensive for low return for client (imo). I personally was offered a management position & left a long term job for that offer. never came after 1 year of working for lower pay than promised. had to leave to earn more income.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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