Don't apply here if you're LBGTQIA - Flexologist StretchLab Employee Review

1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to meet clients in the area

Cons

-Unwilling to work with Trans people to have their right name in the system. Forces people to have to book with someone's dead name, which is horrible they're undermining and disrespecting the flexologist like this. Many states aren't safe to change names legally and they aren't willing to help or work with people in that situation at all. Makes me doubt their willingness with work with other LGBT staff and clients. Leadership is transphobic and probably homophobic too. Not worth the struggle if you're not cis or straight. -also youre paid 10 dollars an hour. No one could survive off of that even if it was 5 years ago and if you get maybe one or 2 clients a day the pay is still trash compared to a regular job. 10/hr for 7.5hr- taxes= 65 for a whole day. Say you get one or 2 clients and that barely puts you under 100 for a whole days work, honestly so disrespectful they expect anyone to live off of this. -youre expected to call and book with angry clients because they aren't properly staffed to book clients with monthly expensive subscriptions. Clients are furious that theyre wasting $1000 a month and then not getting their sessions back is a constant struggle. -their whole franchise depends on you winning back these furious clients and making the employee scramble to get clients so they can afford crazy things like rent and groceries.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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