Great atmosphere and potential to grow - Flexologist StretchLab Employee Review

4.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

fun, relaxed atmosphere, nice co-workers, good perks like stretches in between clients or on breaks, and getting to use the Hypervolt or other equipment. Also getting discounts on products/apparel in store. Public events are fun. Clients are usually friendly and want to get better. The pay isn't bad, but for me, being a smaller stature, it was really hard to make a lot because it was physically draining.

Cons

The pay isn't bad, but for me, being a smaller stature, it was really hard to make a lot because it was really exhausting. Especially stretching some large males who were 6'5 and etc. When I was there there was no breakroom, just a tiny back room to put your items and sit down once in a while, but no privacy from clients as the bathrooms are through this room as well. Stretchlab is very expensive so clients can become angry or upset if they feel they are overpaying, overcharged, or missed an appt, and sometimes that can come back on you as well.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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