Do not get injured while working here. They won't help you. - Flexologist StretchLab Employee Review

2.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

-Positive attitude toward fitness and health -Clean studio space to work in -Pay was good!

Cons

-No benefits (insurance) -The background, education, and formal training of flexes is questionable. A lot of flexes were hired despite having inadequate prior training and education. -A little too inclusive of all customers. Some customers had medical conditions best suited for an experienced flex or not suited for stretch sessions at all. Majority of flexes did not have education or training to work with these clients, but were still required to complete the session with little guidance. Some clients were not turned away despite having conditions that made sessions unsafe. -As a new flex you only know the basic 15, 25, and 50 minute routines and are not taught to stray from those routines. When completing the mandatory 20 practice hours, you get matched with clients that have been working with experienced flexes with different routines. They complain that it's extremely different from what they're used to but you have no way to differentiate from the basic stretches.

Explore other reviews about StretchLab

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and can be rewarding once clientele is established.

Cons

Last minute cancellations and pay depends on schedule

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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