Great place to work - Customer Service Representative (CSR) Summit Broadband Employee Review

5.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully remote, Great support, Pay is good for what you do.

Cons

The scheduling can be not what you want because of needs of the business but not the worst in any means

Explore other reviews about Summit Broadband

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great to work from home

Cons

None, my career path has expanded like never before

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Laid back environment - No micromanagement

Cons

- Summit's fiber infrastructure is tiny compared to the other big players in this market - Pricing isn't competitive at all - The team for this market is way too large. You're already very limited with where you can prospect due to the size of the infrastructure, then you have people on your team who have been there for YEARS who have a ton of partners that send them leads. Add in the unrealistic pricing and the odds of you getting new sales to get anywhere near quota are astronomical.

See reviews by: Helpful|Rating|Date|All