Pros
Line level employees are extraordinary! Good place to start for a first job New leadership from acquired companies might make a difference Benefits are pretty decent (with recent additions of 2 new holidays, parental paid leave, and sick time)
Cons
Siloed operations Middle management not empowered to make decisions to improve operations and performance; managers over-extended with many direct reports and line-level project work Uncomfortable working environment (open office noise, HVAC problems) No profit sharing, unlike other tech companies; small raises for high-performers Visibility and promotion in the organization seems to be provided in a way that is inconsistent with equal opportunity/diversity After orientation week, no formal training provided at all