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Sunrise Senior Living

Engaged Employer

Looking for good pay and employee appreciation? Don't come here - Care Manager Sunrise Senior Living Employee Review

1.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Residents are lovable and adorable

Cons

This company completely lacks ethics towards: Care-managers food servers housekeeping The best pay rates and salaries are given to management while the most personal and extremely laborious positions are underpaid. I was completely appalled to learn how much pay raises were, and even more so that for someone to finally gain a decent, livable wage they would have to put in at least 6 years plus. Many of the employees have families, it's not easy to support your family with the pay here. In addition to the low pay management abuses employee rights with respect to work schedules, and inappropriately favors the schemes created by there select group of favorites. Often the few that aren't favorites are forced and threatened to accept shift changes. It has been common for an employee who addresses the inequalities and the culture of management and their select favorites, to lose their job. The aforementioned is most evident of the Reminiscence Coordinator. This company operates under the image of equality, respect between management and staff, but shortly after joining the team you learn quickly how little your voice, and hard work actually matter. The company generates an employee survey to see how well the company and its management team are doing for their employees, but many are too afraid of losing the jobs for stating the truth. Truly sad. In addition, growth in the company is an illusion. I've been told stories of the Reminiscence Coordinator refusing an employee advancement in the Assisted Living community because she needed her to stay where she was. The manager even went as far to persuade the Assisted Living Coordinator to not accept this employee. As a result, the employee was so completely disappointed and upset ; she never pursued advancement with Sunrise thereafter. I know times in this economy are extremely tough, but please educate yourself before accepting a position with this company. The inequality of pay and employee rights are not worth it. Employees will often subtle and stay on staff for too long because they know the hardship of securing a job is a battle. Just make sure you keep searching for a position with a company that will compensate you right. Corporations have, for too long, secured healthy salaries for themselves while the employees who work directly with residents, with heart and hard labor are undervalued. I hope this information is helpful.

Explore other reviews about Sunrise Senior Living

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good people An okay job

Cons

Inconsistent hours and Inconsistent communication

avatar
Sunrise Senior Living Response
1w
All feedback is important to us and we take your comments very seriously. Please email info@sunriseseniorliving.com with your contact information so that we can reach out to you for additional information so that we can review and address the situation. Thank you, The Sunrise Team 
1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's no a bad company, its bad leadership at the top with no senior living experiance and understanding of the business making horrific decisions.

Cons

Activity Directors are now being required to manage the concierge desk in addition to their existing responsibilities, which already include running daily programming, driving the bus, and supporting residents across the community. This expanded role means they are expected to be available from to 8 to 8, 7 days a week to, cover concierge shifts, train new concierge staff, and answer their phones even after they have clocked out. These are hourly employees. Expecting them to remain reachable and accountable outside of paid hours . Adding concierge management, shift coverage, and staff training on top of a already full plate, without any additional compensation, sends a message that their time and wellbeing are not valued. Work life balance is NOT important to the new leadership team. Activity Directors are the heartbeat of a senior living community. They are also the lowest paid managers in the building. Burning them out with unsustainable expectations will ultimately affect the residents they work so hard to serve and the business as a whole. Whoever allowed this decision to be made without any kind of raise, clearly has no clue about what it takes to be an Activity director and lacks education in senior living. Their attitude through all this is they want to raise the Activity Directors up and give them more opportunities to grow, but not financially. And if they dont like it, theres the door.

1
avatar
Sunrise Senior Living Response
2w
We strive to maintain a supportive and productive work environment in our community. We take all feedback and concerns seriously and would like to hear more about this situation. Please email info@sunriseseniorliving.com, so that we may obtain further details from you and can review this matter more closely. Thank you, The Sunrise Team
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