Pros
Before being sold to a health care company, this was a career path for life. I worked with amazing people and of course, seniors. I felt appreciated and I was advancing. Although I felt that the majority of employees were overworked and that we were short staffed, I was happy with my place in the community and worked tirelessly making up for a lack of department head in my position for 6 months. I was so thankful for my job and felt proud to say I worked there.
Cons
After being bought out I watched multiple GREAT co-workers and coordinators quit or be fired. We went without coordinators for many months and as soon as we hired someone, within a month or two they would quit. Once management was rearranged, I was one of the first to be fired in a string of assaults on long-term employees. They will accuse you of anything to get you out the door. They do not care how important you are to the residents or community; an employee will be there one minute, and gone the next without care to how this will effect the residents or their families that you have made connections with. Furthermore, their claim to care about human life is far from true. If they cared about all human life, they wouldn't fire people at the drop of a hat. The only thing upper management cares about is the budget and making money. Temporary sales people say anything to get someone to write a check and move in - sales people that come in from another city who don't know the community and don't care about the residents already living there. When families ask about turnover, they would be lied to. The sales process seems to be based on fear tactics. People are moved in without proper assessments and without the proper information. Care staff are not given any information on how to care for a new resident in a timely manner, which obviously effects the care of that individual. Sometimes people were moved in that we were not adequately able to care for. There is a lot of talk about promoting from within but over and over I watched good, long-term employees request more training and interest in moving up and they were denied, only to have management bring in a non-qualified person that would quit or be fired shortly thereafter. Also, it is important to note that there are community pets this company purchases that are NOT taken care of very well. If you truly care about seniors but don't care how you're treated or if you'll have a job tomorrow, then take the job. If you truly want to work with seniors, my recommendation would be to find a non-profit to work for. If I had read the reviews for this company on glassdoor before I interviewed, I believe I would not have taken the job. This has been devastating and I would tell friends and family NOT to get involved with this company. I am uncertain that I will ever go into Senior Living again because of my experience with this them.
