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Sunrise Senior Living

Engaged Employer

Sunrise- go in with your eyes open. - Anonymous employee Sunrise Senior Living Employee Review

2.0
Dec 9, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They promote first from within. You can literally start at the bottom and work your way up to Executive Director. You don't need a CNA to be a caregiver, there is tuition reimbursement. It is a good place to get started in the medical field before you have a degree or certification-- or if you have a degree or certification but no experience. Benefits available for part timers working 20hrs or more.The facilities are beautiful. It has the potential to be a great job if the management has their ducks in a row. The training is set up well, the policies are good, if they are followed. Has the potential to be a good job.

Cons

They stress the "2nd paycheck" -- feeling good about helping the elderly as compensation for the low pay- a nice idea, but it makes it very difficult to hire quality, qualified individuals. Chronically understaffed at many facilities. Over promise what they can deliver in many areas. Revolving door of staff. Will put additional pressure to work additional hours, wherever they need you- even if you are not experienced in that area. Everyone except the coordinators are hired as part timers. If you are hired as a coordinator beware. you are on call 24/7 and many coordinators work 12 -16 hr days, for long stretches without days off because of staffing issues. They call it dedication, it can be exploitation. The coordinators are bogged down with endless paperwork, which could be easily streamlined-- using computers and computer programs that are waay too old.

Explore other reviews about Sunrise Senior Living

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good people An okay job

Cons

Inconsistent hours and Inconsistent communication

avatar
Sunrise Senior Living Response
1w
All feedback is important to us and we take your comments very seriously. Please email info@sunriseseniorliving.com with your contact information so that we can reach out to you for additional information so that we can review and address the situation. Thank you, The Sunrise Team 
1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's no a bad company, its bad leadership at the top with no senior living experiance and understanding of the business making horrific decisions.

Cons

Activity Directors are now being required to manage the concierge desk in addition to their existing responsibilities, which already include running daily programming, driving the bus, and supporting residents across the community. This expanded role means they are expected to be available from to 8 to 8, 7 days a week to, cover concierge shifts, train new concierge staff, and answer their phones even after they have clocked out. These are hourly employees. Expecting them to remain reachable and accountable outside of paid hours . Adding concierge management, shift coverage, and staff training on top of a already full plate, without any additional compensation, sends a message that their time and wellbeing are not valued. Work life balance is NOT important to the new leadership team. Activity Directors are the heartbeat of a senior living community. They are also the lowest paid managers in the building. Burning them out with unsustainable expectations will ultimately affect the residents they work so hard to serve and the business as a whole. Whoever allowed this decision to be made without any kind of raise, clearly has no clue about what it takes to be an Activity director and lacks education in senior living. Their attitude through all this is they want to raise the Activity Directors up and give them more opportunities to grow, but not financially. And if they dont like it, theres the door.

1
avatar
Sunrise Senior Living Response
2w
We strive to maintain a supportive and productive work environment in our community. We take all feedback and concerns seriously and would like to hear more about this situation. Please email info@sunriseseniorliving.com, so that we may obtain further details from you and can review this matter more closely. Thank you, The Sunrise Team
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