Fair Company - Sales Development Representative (SDR) Sunrun Employee Review

3.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay vacation for high performance, SWAG, and fair commission.

Cons

As a Clean Energy Ambassador (retail appointment setter), we heard a lot complain about how our FSC ( Field Sales Consultant) tricks people into buying solar from us, there are unacceptable mistakes made during the installation, and it takes a long time for the support team to get a response or solution. From the insider, we have sales consultants not showing up to the appointments that we set, not giving credit and respect to appointment setters like us, and being undercut from a different channel like door-knockers from the same company in our area.

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Sunrun Response
3y
Thanks for taking the time to share your experience! We are pleased to hear you have enjoyed the sales pay and incentives we offer. We acknowledge your concerns, but unfortunately this is not something we can further address in this forum. We encourage you to reach out to your manager or Human Resource Business Partner with your concerns.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and engineering challenges

Cons

Business forward more than technical

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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