Middle Management - Operations Associate Sunrun Employee Review

4.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

I have the convenience of making my own schedule, sort of. Work from home, easy job.

Cons

I have at least 5 bosses. It seems they add a new person every other week, and some of them are unprofessional, and lack training. There is a weekly score card that puts tons of focus on our numbers. Lead quality seems less important than hitting the coveted 40%conversion rate. While these score cards are sent out in mass (yes, everyone else sees your score card), there seems to be no incentive to perform. Low performers continue on without penalty, and those that actually try just get ignored with a pat on the head. Also, I would like clear growth opportunities.

Explore other reviews about Sunrun

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and engineering challenges

Cons

Business forward more than technical

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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