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Superior Air-Ground Ambulance Service

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Superior Air-Ground Ambulance Service reviews

Superior? Anything But - EMT-B Superior Air-Ground Ambulance Service Employee Review

1.0
Nov 16, 2025
Emt-b
Recommend
CEO approval
Business Outlook

Pros

There aren't pros to working for superior.

Cons

1) The pay is subpar. 2) The dispatch is filled with morons who don't know how to dispatch, and can't be bothered to do the most basic tasks to gather vital information. They constantly enter information incorrectly, or just don't bother communicating. 3) The equipment is often falling apart. 4) The benefits are way too delayed after start. 5) The ERP is terrible. 6) Upper management has hilariously skewed ideas of reality

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Superior Air-Ground Ambulance Service Response
8mo
Thank you for your feedback. We sincerely apologize for any frustration you experienced. We work with the state and on the federal level to raise awareness to increase EMS wages and are very competitive in the areas we operate. We do have a thorough dispatch training program as well as extensive oversight. We are consistently updating equipment, which is why we have regular vehicle check outs to see what needs to be replaced. Benefits start at a standard timeframe. As for leadership, including HR, they are involved in all aspects of the organization in order to continue to improve and receive feedback each day. We encourage you to reach out to valuablefeedback@superiorambulance.com to provide additional information.

Explore other reviews about Superior Air-Ground Ambulance Service

5.0
Feb 28, 2026
Advanced care paramedic
Recommend
CEO approval
Business Outlook

Pros

Flexibility, room for growth, great pay

Cons

I can’t think of any

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Superior Air-Ground Ambulance Service Response
4mo
Thank you for your feedback! We are glad to hear you are enjoying your time with us. If you would like to provide additional information, please reach out to valuablefeedback@superiorambulance.com.
1.0
Jun 25, 2026
Emt-b
Recommend
CEO approval
Business Outlook

Pros

There is no pros to working for this place!

Cons

I don’t even know where to start! This is the most toxic workplace I have ever worked in. I have never worked at a place where after nearly every shift I go home hating my job and hating my life! Management doesn’t do anything to help employees! This place has such a bad reputation that I would rather explain a gap of employment then list this place! This place also needs to be investigated for Medicare/medicaid fraud! They will list calls that the hospital wants BLS and then send an ALS or CCT to run it because management wants dispatch to do that. If you want to hate your life and crave to work with incompetent coworkers and management then this is the place for you! Everyone else should stay far back from this place because it’s not worth sacrificing your mental health for!

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Superior Air-Ground Ambulance Service Response
2w
Thank you for your feedback. We sincerely apologize for any frustration you've experienced. Your concerns about workplace culture and management are taken seriously, and we are committed to fostering a positive environment for all our employees. We understand that a supportive workplace is important for mental health and job satisfaction. We would appreciate the opportunity to discuss your experience further, as we are always looking to improve. Please reach out to valuablefeedback@superiorambulance.com if you would like to provide additional information.
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