Does Superior Air-Ground Ambulance Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Superior Air-Ground Ambulance Service employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Superior Air-Ground Ambulance Service. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Superior Air-Ground Ambulance Service?

53% of Superior Air-Ground Ambulance Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superior Air-Ground Ambulance Service 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Superior Air-Ground Ambulance Service?

EMT-B (141) , Paramedic (66) , EMT-Basic (63) , Critical Care Paramedic (15) , Emergency Medical Technician (EMT) (11) , Emergency Medical Technician (7) , EMT (6) , Medi-car Driver (6) , Recruiter (6) , Dispatcher (5) , Driver (4) , EMT-PARAMEDIC (4) , Medical Coder (4) , Advanced Care Paramedic (3) , Billing Specialist (3)

What are the pros of working at Superior Air-Ground Ambulance Service according to real employee reviews?

"Very flexible and pay is good" ((in 67 reviews)); "Coworkers are good" ((in 18 reviews)); "Mostly great people to work with." ((in 15 reviews)); "Good benefits that is all ." ((in 15 reviews)); "Flexible hours and ok pay" ((in 14 reviews))

What are the cons of working at Superior Air-Ground Ambulance Service according to real employee reviews?

"Depending on the station management is horrible" ((in 47 reviews)); "All upper management cares about is their 6" ((in 13 reviews)); "They do not care about employees or their patients." ((in 13 reviews)); "Dispatch sucks Way too much favoritism" ((in 6 reviews)); "What gives them the right to triage someone with NO training or EMS experience???" ((in 5 reviews))

What are the top reviewed Superior Air-Ground Ambulance Service locations?

Elmhurst , Chicago , Warren , Detroit , Oak Lawn , Columbus , Highland , Aurora , Elgin , Schaumburg , Vernon Hills , Rockford , Kaukauna , Southfield , Evanston , Markham , Green Bay , Madison , Joliet , Kenosha , Janesville , Milwaukee , Oak Creek , Troy , Dayton , Batavia , North Chicago , Menomonee Falls , Taylor , Portage

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Superior Air-Ground Ambulance Service

Superior Air-Ground Ambulance Service reviews

3.1

53% would recommend to a friend

(501 total reviews)

David B. Hill III

60% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Compensation and benefits

3.1

Work/Life balance

2.8

Culture & values

2.7

Senior management

Superior Air-Ground Ambulance Service has an employee rating of 3.1 out of 5 stars, based on 501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superior Air-Ground Ambulance Service employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

501 reviews

3.0

Jul 14, 2026

Education benefits overshadowed by micromanagement and poor training

Advanced care paramedic

Recommend

CEO approval

Business Outlook

Pros

Education is all paid for with contract of continued employment

Cons

Micromanaging, every policy is made for the lowest common denominator, new employee training is lacking and left to the FTO's

Superior Air-Ground Ambulance Service Response

Thank you for your feedback. We are glad to hear you've taken the education opportunities we offer! We also appreciate your thoughts on policies and new hire training. We are always looking to improve and help our employees start, and continue their EMS careers with a strong foundation. We would appreciate the opportunity to learn more and hear any suggestions you may have. If you would like to provide addtional information, please reach out to valuablefeedback@superiorambulance.com.

1.0

Jun 25, 2026

Toxic workplace with no support from management

Emt-b

Recommend

CEO approval

Business Outlook

Pros

There is no pros to working for this place!

Cons

I don’t even know where to start! This is the most toxic workplace I have ever worked in. I have never worked at a place where after nearly every shift I go home hating my job and hating my life! Management doesn’t do anything to help employees! This place has such a bad reputation that I would rather explain a gap of employment then list this place! This place also needs to be investigated for Medicare/medicaid fraud! They will list calls that the hospital wants BLS and then send an ALS or CCT to run it because management wants dispatch to do that. If you want to hate your life and crave to work with incompetent coworkers and management then this is the place for you! Everyone else should stay far back from this place because it’s not worth sacrificing your mental health for!

Superior Air-Ground Ambulance Service Response

Thank you for your feedback. We sincerely apologize for any frustration you've experienced. Your concerns about workplace culture and management are taken seriously, and we are committed to fostering a positive environment for all our employees. We understand that a supportive workplace is important for mental health and job satisfaction. We would appreciate the opportunity to discuss your experience further, as we are always looking to improve. Please reach out to valuablefeedback@superiorambulance.com if you would like to provide additional information.

3.0

May 31, 2026

Okay

Emt-basic

Recommend

CEO approval

Business Outlook

Pros

Can be a good place to start as an EMT

Cons

You constantly run during a shift Not that great of pay Older ambulances

Superior Air-Ground Ambulance Service Response

1mo

Thank you for taking the time to share your thoughts. We’re glad to hear that you found Superior to be a good starting point for your EMT career. We strive to provide a supportive environment for our team members as they grow in their roles. We understand that the demands of the job can be challenging, and we appreciate your honesty regarding the pace of shifts and compensation. If you have any further suggestions or would like to discuss your experience in more detail, please reach out to valuablefeedback@superiorambulance.com.

Viewing 1 - 3 of 501 Reviews

Jobs at Superior Air-Ground Ambulance Service

Flight Coordinator - Overnight

Overnight Assistant Dispatcher

EMS Customer Service Representative

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Education benefits overshadowed by micromanagement and poor training

Toxic workplace with no support from management

Okay

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