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Good Starter Job or for Moms at home - Home Networking Support Support.com Employee Review

4.0
Aug 6, 2015
Home networking support
Recommend
CEO approval
Business Outlook

Pros

Work from home, Save gas, Great benefits.

Cons

Limited room for movement. high stress environment. Many customer service people with little to no real technical backgrounds. On the Comcast side the service is horrible as expected and you will be screamed at daily by angry customers that are lied to or are con manned into bad deals.

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5.0
Jan 16, 2024
Remote technical support specialist
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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