Enjoyed it then got perm lay-off due to COVID-19 - Fueling Agent Swissport Employee Review

2.0
Jun 21, 2020
Recommend
CEO approval
Business Outlook

Pros

401k, Healthcare benefits, easygoing, union

Cons

Bad communication, send same person for fueling flights while others just watching tv in break room, poor pay, uniform delay, workers come late with no write ups, life insurance sucks

Explore other reviews about Swissport

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

See reviews by: Helpful|Rating|Date|All