Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Swissport?

46% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (473) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (68) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (26) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 160 reviews)); "Great colleagues to work with" ((in 60 reviews)); "I have great coworkers here" ((in 57 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 41 reviews)); "Many opportunities to advance regionally and internationally." ((in 25 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 402 reviews)); "The pay is low and the amount of work is excessive" ((in 258 reviews)); "No benefits and we do the hard work" ((in 121 reviews)); "Salary is low for the work 3 am starts not so good" ((in 98 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 86 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

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Swissport

Swissport reviews

2.9

46% would recommend to a friend

(3,171 total reviews)

Warwick Brady

51% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Dec 5, 2025

Host at job fair/Interveiw

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Ms. Jennifer Was Amazing She’s very informative. She knows what she’s doing and very professional.

Cons

I don’t have any Cons so far

5.0

Oct 30, 2018

Swissport Pax Agent

Pax agent

Recommend

CEO approval

Business Outlook

Pros

The pros are that you get a lot of hours. Working in the airport you have to be prepared for delays, offloads and working weekends and holidays. This is a wonderful experience.

Cons

The con is dealing with rude passengers but you just have to help them the best way you can and continue to smile

1.0

Jan 23, 2015

DO NOT WORK HERE! I wasted 2 years here!

Passenger service lead agent

Recommend

CEO approval

Business Outlook

Pros

Meeting new people that can potentially be friends with you in the long run.

Cons

This company does NOT care about anyone who works there. They will constantly remind you that you can be replaced. They lie about promised pay increase if you learn a lead position. They work you miserable hours but complain when you ask for a cab home after delayed flights. They require you to be in full uniforms but are fully aware that uniforms do not come on time so YOU are expected to buy it as a substitute. I worked here for almost 2 years with no annual review or pay raise as promised. MANY people before me left due to management, no pay raises, supervisors, childish staff, high school mentality. Management is HORRIBLE! I have watched 2 Account mangers come and go! As well as 2 supervisors. Andrew does not respond to issues within the company. Karl King is Rude, selfish, shows, EXTREME levels of Favoritism, disorganized, and unfair. The staff is looked upon as slaves and used until they breakdown and choose to quit. I am never one to complain about a company but I WOULD NEVER ALLOW ANY OF MY FRIENDS OR FAMILY TO WORK HERE.

Viewing 1 - 3 of 3,171 Reviews

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