I quit after two weeks - Cabin Cleaner Swissport Employee Review

2.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pro I have for this job is that the pay was decent.

Cons

If you are not a fluent Spanish speaker or have patience to to deal with being instructed under a thick accent, then this might not be the job for you. The supervisors are a little condescending to SOME of the employees and expect you to catch on quickly when there are so many rules to remember about several different planes. This job is fast paced and usually cramped as there are a lot of cleaners assigned to clean one tiny plane, but only a few cleaners cleaning a massive plane. It is definitely a workout. The vans to transport you to and from the planes are usually in cramped and without air conditioning at times. There is no real sense of direction at the start of your shift. You just have to sit outside and wait for a van. I’ve waited almost two hours at one point because I ran a little late to work and none of the vans were in sight. It’s hard to communicate that you are looking for a supervisor so you can be where you are supposed to be because there’s usually no one who cares, they just tell you to go look. When a van finally did come they told me it was too full. I clocked out and went home.

Explore other reviews about Swissport

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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