Churn and burn - Technical Account Manager Synology Employee Review

2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Solid company, great co-workers, no sales quota, and a good NAS product that sells itself.

Cons

Most companies are looking to save a dime here or there, but Synology takes it to another level. Make sure you bring a water bottle and be prepared to purchase anything additional you might need (hubs, docking stations, spare power supply, etc.) for your workspace, on your own dime. This is really an entry level sales position that starts at 70k, with no commissions, regardless of what the job description says. They will train you for 4 months to become your own SE, as they don’t want to pay SE’s, and the knowledge gained is specific to Synology and not really transferable to other IT opportunities. There is little room for advancement unless you are willing to get in a very long line. Leadership is hit or miss, with some superstars and others not so much. If you wind up with the latter, it could be a very frustrating exercise in extreme micromanagement. Leadership has implied they are ready to take away the hybrid work schedule in 2023 due to employee "inefficiencies".

Explore other reviews about Synology

5.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

A lot for you to learn here and the position offers a lot of room to grow. Managers are helpful and understanding, great communication between co-workers. Very nice office environment.

Cons

N/A so far is good

3
3.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No micro management, 2 WFH days per week, Free Snacks, Good Pay

Cons

Somewhat disorganized, communication is lacking

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