Highly Political Environment with Limited Transparency - Human Resources Systems Planning and Analysis, Inc. Employee Review

Thank you for taking the time to share your perspective. It’s disappointing to hear your experience with your team and management was less than favorable. While we acknowledge that opaque internal dynamics and feelings of distrust present challenges to the work environment, we would like to assure you this does not represent the culture SPA promotes and has promoted for the last 53 years. SPA strives to be a people-first company, where employees’ interests, development, and recognition take center stage. Over the past few years, leadership has worked to ensure those values are cascaded throughout all teams and areas of the business. We are sorry this was not felt in your case. We appreciate your notes about building a trust-based environment focused on collaboration and constructive feedback and would like to respectfully highlight some ways in which we are demonstrating those qualities. During employment at SPA, employees undergo 90-day and mid-year check-ins, as well as participate in a comprehensive and iterative performance review process in which employees meet with their managers multiple times to set measurable and achievable goals. These goals are not only a collaboration between employee and manager, but they also allow for updates throughout the year to fairly capture changes in work or expectations. HR Business Partners are also available to support goals and navigate any challenges. Additionally, SPA has recently invested in expanding our Learning & Development offerings to support employees with their professional goals, including mentorship programs, study groups for professional certifications, a number of learning resources available through SPA University on Nexus, and five Employee Resource Groups (ERGs) dedicated to helping folks connect with and support like-minded colleagues. Thank you again for sharing your honest feedback. We will keep your notes in mind as we work towards continuous improvement.