3.0
Dec 29, 2013
Current employee
Recommend
CEO approval
Business Outlook
Pros
*Great training *fun, smart coworkers *some clients can be pretty funny *teaches you valuable life skills
Cons
*tattling is rewarded--this creates a very toxic work environment where people set up other people for failure *pay is okay, we've lost a lot of good people to competitors *constant micro-management *management plans poorly and consistently underplans their employment, making other departments "loan" out their employees to other departments *once management doesn't like you, you're outta luck *technology is outdated and constantly failing, putting pressure on phone reps *lots of mandatory OT