Pros
When I started out I was in the WISE call center and there is more over time than they let on in the interviews. It is rough to be on the phone all day, but I did have rewarding experiences with customers and I really enjoyed my co-workers. Also, there are a lot of opportunities for advancement. My starting base salary was 40k but I got a differential for being in the Spanish queue as well as working night shift. Also I have gotten two promotions since starting 9 months ago. Both new positions were more interesting and came with pay raises. In addition, I have never had a bad experiences with my supervisors or seniors. All of them have been great and this is one of the healthiest work environments I have had. Benefits are also pretty great.
Cons
The first few months are rough and not all of the customers are the nicest. Frequent overtime and half hour lunches. T. Rowe Price no longer supports licensing for associates. Something I was looking forward to when I started.