Hidden agendas - Service Specialist T. Rowe Price Employee Review

1.0
Apr 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits were really great but they have been eliminating some. Can join health insurance, 401k, etc within a month if not sooner. Peers are amazing people.

Cons

Peers scolded regularly, many in tears daily. Expectations conflict, not possible for the honest associate to meet expectations, therefore bypassed for raises. Dishonesty encouraged, rewarded. Associates disrespected and lied to. Every computer keystroke recorded but mgmt lacks ability to properly analyze. Reports generated, associates harassed, time wasted trying to determine why odd data appeared on a report instead of concentrating on job, creates more errors and more stress. No opportunity to learn or advance. Associates encouraged to make up stories (lies) for internal behaviorial inteviews. Quality and customer service no longer treated as desirable attributes.

Explore other reviews about T. Rowe Price

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Workflow was consistent. Never a lull in the day.

Cons

A lot of overtime, but it was paid.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Total compensation is competitive, new hires are eager to jump in, and it seems like a company strategy is finally coming together. Things continue to move slowly though because projects from the loudest voice or most tenured associates tend to get prioritized and throw off critical investments into fixing data, process, and tech debt issues to mature our ability to market like it’s 2026 instead of 2016.

Cons

Too many bottlenecks to execution; If you’re seeking to make a meaningful impact, don’t expect it fast. Expect to navigate uncertainty while the company claims to help clients do this for their portfolios instead of helping associates to help clients — This is branded fluff for leadership without clear direction, driving teams to waste too much time and energy in meetings and boring demo decks every month to make being busy look like value by being the loudest voice, which is what you’ll notice many of the most tenured associates do best. Slides might look pretty but AI doesn’t make sense of this noise and clients don’t benefit from all the hours spent in PowerPoint. Unclear ownership leads to internal redundancies or team friction, on top of the inconsistent documentation and fragmented data siloes that are ironically impeding readiness for AI mandates coming from the CEO.

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