Customer Service Rep - Tech Support TELUS Employee Review

4.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible with schedule to a certain extend. 24 hours a day open 365 days

Cons

There is a lot of favoritism when it comes to promoting and growing with the company. You want to be promoted be friends with the big boys.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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